Support

Need Help?

If you need assistance, you can contact us or explore the helpful resources below.

Contact Us

  • Email: service@hetoko.com
  • Phone: +962 777 070 009

Frequently Asked Questions

  • How can I reset my password?

    Go to the login page, click on "Forgot Password," and complete the form to reset your password.

  • How do I contact customer support?

    You can reach us via email at service@hetoko.com or by phone at +962 777 070 009.

Support Hours

Our support team is available Monday to Friday, 9:00 AM to 5:00 PM (GMT +3). We aim to respond to inquiries within 24–48 hours.

If you contact us outside these hours, we'll get back to you on the next business day.